Returns and exchanges are accepted on all products, excluding sale items, within 14 days of receipt for items that have not been worn, altered or washed, without make-up marks and with all tags attached.
Proof of purchase is required upon requesting a refund or exchange.
Originally shipping charges will not be refunded on items unless faulty. All orders received with Make-Up marks will be returned to sender.
You will need to return the order to us by secure means to ensure it reaches us in good condition, at your own cost. Please make sure upon returning an item that is is tracked to ensure it doesn’t get lost.
If you want to swap a style, you will need to complete a refund on the unsuitable order and re-order the desired style.
We will assess the item once returned to ensure it meets our criteria before a refund or exchange will be processed.