HOW IT WORKS
Renting with us is easy!
To book out any garment, simply select your start and end date on our calendar. Our standard rentals are for one day only, meaning you book for the day of your event and we’ll send your garment out prior to that day (usually this arrives 1 or 2 days prior to the date you’ve booked for). The day after your event, you’ll need to send your dress back to us in the return bag provided prior to 1pm. Please note that you will need to return your garment over-the-counter at a post office as per our rental agreement.
In order to allow us time to send out your outfit, the minimum time frame for our rentals is 3 days prior to your event.
In some instances, for pickups, we will rent closer to your event. Please contact us if this is the case.
Need your garment for longer?
Our extended rental periods allow you to rent our outfits for up to 7 days. This means that if you book for a Saturday or Sunday, you’ll be able to keep your rentals for 2 weekends in a row. For extended rentals, you’ll pay the original rental price + $5 per additional day. Your garment will need to be returned to us the day after your nominated rental period ends.
UNDERSTANDING OUR BOOKING CALENDAR
Our booking calendar shows you what days each garment is available for rent. We recommend always booking well in advance for your events to ensure that the garment you want is available. On our booking calendar, the colours indicate booked days, free days and turnaround time periods between each rental.
– Greyed out dates are unavailable.
– Pink filled dates mean there is a booking on that day (we allow 5 days between bookings.
This allows us time to receive items back, inspect them for any damages and dry clean them prior to sending them out to the next person).
– The white days are available for bookings.
When you select a start and end date, these will show on the calendar as green. The calendar will then calculate the cost of your rental, based on your selected time period. Note that we only rent for up to 7 days. If you select a time period longer than this, our calendar will give you an error message.
CHOOSING A BACKUP DRESS
Our backup dress option allows you to try on a second outfit in the comfort of your own home. To find out more about how our backups work, click here.
When booking a backup, you will need to check that both garments are available for the entire time period you would like to rent them for, as you will need to return both garments at the same time, regardless of which you wear.