Delivery Policy

All garments delivered have been professionally dry-cleaned and are provided to the customer in a ready to wear state. We inspect each item before delivery with the utmost care, and should you receive goods that are in a damaged state, please contact The Borrowed Collective within 24 hours of receipt of the goods.

All  orders are shipped with express (overnight) courier shipping. Once your order has been dispatched, you will receive a confirmation email containing your tracking number so that you can track the progress of your delivery.

Upon delivery of the garment you will be provided with a prepaid, pre-addressed bag in order for you to arrange returning the garment on the next working day. Please carefully pack your garment and drop off at your nearest Postshop. The Borrowed Collective would appreciate an email confirming date of postage and tracking.

The Borrowed Collective NZ